Language
Eng
/
KOR
B2B/ B2C SaaS & Products IT Consultant
- Established a standardized communication flow bridging logistics support and publishing partners, eliminating manual communication gaps and reducing delivery errors by 82%.
- Led stakeholder alignment and UX strategy execution across design and engineering teams, translating insights into developer-ready documentation and increasing milestone completion by 80%.
- Directed the first scalable design system for the OMS platform, improving accessibility, visual consistency, and cutting component lookup time by 60% through a structured component site map and history log.
- Mentored junior designers while establishing shared UX principles and review processes, enabling the design team to operate more consistently and effectively across projects.
B2B Influencer Marketing SaaS & E-commerce App/Web Platform
- Redesigned the onboarding and campaign application experience, driving a 34% increase in user activity and a 56% boost in average monthly usage through UX-focused improvements.
- Resolved ‘File-Box’ customer inquiries related to the file upload cloud page, leading to a 36% decrease in user drop-off and achieve 100% user satisfaction during testing.
- Led monthly design-thinking workshops with a project manager and 2 designers to share user insights and align core design principles, achieving a 60% reduction in miscommunication.
[UX/UI Designer] Wise Mobility
Car-sharing Mobility App Platforn
- Redesigned the website and brand concept, resulting in a 34% increase in retention, validated through
A/B testing to enhance user engagement.
- Created UX documentation for the app, including an introduction to the app, the problems it aimed to solve,
personas, user journey maps, and findings from user interviews. This documentation was used to track the
design process and guide further development, as well as to onboard new team members.
- Enhanced the Rent and Lease UX/UI system to streamline the rental process, delivering a more seamless and
user-friendly experience.
IF Design Awards & UX Design Awards Winning Agency, For 4months / 2025-2025
- Redesigned a global coffee brand’s digital product by simplifying complex user flows, re-architecting information hierarchy, and applying data-driven behavioral insights to enhance usability, clarity, and task efficiency across the platform.
SafeSystem Corporation, For 3months / 2024-2024
- Redesigned the UX design and research for the App, developing a comprehensive design system and interactive prototypes that enhanced
user safety and experience.
SAPEON, For 3months / 2023-2024
- Redesigned an AI-powered analytics dashboard, refining how AI-generated insights were presented to improve decision-making for both technical
and non-technical users.
Andreia Corporation, For 5months / 2023
- Established the first design system and created 300+ components and motion design for 140+ UI screens all guided by user experience principles and
the brand's vision.
Human Resources Development Service of Korea
Productivity Center
Productivity Center