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SsokDak

Female Mental Wellness Social Networking app

A safe and comfortable digital space for women’s mental wellness

APP / 23.03 - 23.07

beta test / 23.06 - 23.06

Type /

Native App

App Design Lead

Designing a new app based on user experience

principles and service concepts, aiming to achieve

an 80% user satisfaction rate during beta testing.

Team

PM, 디자이너(1명), 개발자(1명)

마케터, 콘텐츠 디자이너(1명)

Role commitment

UX Design 100%

UI Design 100%

BX Design 100%

Illustration Design 80%

ssok dak

ssok dak

Designing a new app based on user experience principles and service concepts,

aiming to achieve an 80% user satisfaction rate during beta testing.

Go to vist

Product

Android App

My Role

Design Lead

Skills

2023.03 - 2023.07

Team

5

skills

Stakeholder Management,
Interactive prototyping,

Branding Design, User Research &

Competitor Analysis, Usability Testing

TLDR

How can I make the women feel safe and share

their concerns freely in the app?

Supportive Community Space

Aim to design for providing a space where female

can freely share their concerns for their well-being.

Effortless Emotional Reflection

Seamless self-reflection through intuitive journaling,

with smart reminders to encourage a mindful daily habit.

Personalization & Tailored Support

Strengthening connections through seamless

personalization, mood check-ins, and smart matching.

desk research

The depression rate among women is 2.1 times
higher

78.9% emotional isolation rate

Depression is a major issue in Korean society, affecting nearly half the population, with women experiencing it twice as often as men. Desk research revealed that 78% of married women struggle with loneliness and social isolation, highlighting the urgency of addressing female mental health.

user interview

The Power of Conversation: Connecting Women Through
Meaningful Dialogue

I conducted a one-week user survey with 60 married women (20s–60s) to understand their struggles in finding meaningful conversation partners. The research revealed that many women experience anxiety, alleviated through conversations, highlighting the need for a dedicated, personalized space. Insights showed a high usage of conversation apps but difficulty in finding compatible partners, reinforcing the need for AI-driven, topic-based matching to foster authentic and supportive connections.

who

A total of 60 married women ranging from
their 20s to 60s

when

23.04.17 - 23.04.23

how

User Survey

point

Understanding user needs and
deriving insights

Competitor Analysis

Building Trust & Connection: A Smarter, Safer
Conversation Experience

💡

Insights

01

Women's verification process

through onboarding

Guidance on the identity of women-only communities and verification of users' identities.

02

AI Various filtering & search

features to find partners

Guidance on the identity of

women-only communities and

verification of users' identities.

03

real-time conversation

matching

UI notation for real-time conversation

matching and sorting settings.

04

Management system needed

for clean conversations

Provision of reporting functions and

AI-managed clean system features.

user Persona

01

Chat

Am I the only one feeling this way?
I want to talk to someone who can relate!

02

diary

I want to understand my emotions better! Should I record the feelings
I experienced today?

project goal

Creating a safe, intuitive, and emotinally engaging space for women through verification, personalized matching, and motivational features.

solution 01

AI Partner Matching

Creating a Safe and Personalized Space for Meaningful Conversations

To ensure a secure and welcoming environment for women, I designed the onboarding experience with a thoughtful verification process, confirming identity through questions tailored specifically to women's experiences.

I made connecting easier by letting AI match users based on mood and interests. To ease conversation, profile cards highlight key topics, so starting a chat feels natural—even for shy users.

Test & improvement

The matching settings feature and ideation for chat screen layouts were conducted,

and screen-specific mockups were derived for A/B testing. As a result, the current conversation

matching settings and chat interface have been finalized.

solution 02

Daily emotion note

Efforeless Emotion Recording & AI Emotion Analysis Report

To make daily emotion tracking effortless, I replaced long journal entries with emoji stickers and a calendar history, making self-reflection quick and intuitive. To build a journaling habit, I added reminder set up while AI-powered reports with mood graphs and keyword analysis provide deeper insights without extra effort.

design system

Designing for Emotional Comfort : A Soft and Cute Theme
That Creates a Safe Space for Korean Women

The main color, a warm shade of pink, was chosen to convey a sense of psychological comfort and create

an environment where women can comfortably share and empathize with their emotions. The UI style concept

incorporates rounded shapes and icons to evoke a cozy atmosphere.

Achivement & Reflection

The user satisfaction rate is 84%

According to the collected results, out of 10 beta testers,
8 responded that they are satisfied with the service
and hope for its official release.

About 200 beta tests were conducted, and the initial goal of achieving 100% user satisfaction was met.

Through the tests, it was confirmed that many users want to communicate in more diverse ways.


Subsequently, the service usage pattern also showed that users were chatting using emojis embedded in the operating system. Building on this, the focus shifted to enhancing communication by using emojis in chats to express various emotions.

Following this, discussions were held regarding the possibility and scalability of exchanging messages via audio, considering user needs.

Next Project

© 2024 Yuri Yang

about Me