Language
Eng
/
KOR
B2B Fulfillment & Ordering Management System Platform
- Directed design of the Ordering Management and Fulfillment platform, establishing design system with 450+ components across 1,000+ UI screens, ensuring accessibility and consistency across devices.
- Facilitated weekly stakeholder interviews to clarify requirements, documented insights, and created wireframes
and user flow charts to enhance cross-team collaboration. Utilized Jira and led progress meetings, accelerating project delivery and improving milestone completion by 50% within 3 months.
B2B Influencer Marketing SaaS & E-commerce
- Redesigned the onboarding and campaign application experience, driving a 34% increase in user activity and a 56%
boost in average monthly usage through UX-focused improvements.
- Resolved ‘File-Box’ customer inquiries related to the file upload cloud page, leading to a 36% decrease in user
drop-off and achieve 100% user satisfaction during testing.
- Led monthly design-thinking workshops with a project manager and 2 designers to share user insights and align core
design principles, achieving a 60% reduction in miscommunication.
UX/UI Designer
Car-sharing Mobility, Wise Mobility
- Redesigned the website and brand concept, resulting in a 34% increase in retention, validated through
A/B testing to enhance user engagement.
- Created UX documentation for the app, including an introduction to the app, the problems it aimed to solve,
personas, user journey maps, and findings from user interviews. This documentation was used to track the
design process and guide further development, as well as to onboard new team members.
- Enhanced the Rent and Lease UX/UI system to streamline the rental process, delivering a more seamless and
user-friendly experience.
SafeSystem Corporation, For 3Months / 2023-2024
- Redesigned the UX design and research for the App, developing a comprehensive design system and interactive prototypes that enhanced
user safety and experience.
Andreia Corporation, For 5months / 2023
- Established the first design system and created 300+ components and motion design for 140+ UI screens all guided by user experience principles and
the brand's vision.
SAPEON, For 3months / 2023
- Redesigned an AI-powered analytics dashboard, refining how AI-generated insights were presented to improve decision-making for both technical
and non-technical users.
Human Resources Development Service of Korea
Productivity Center
Productivity Center